Legal Conditions Behind Your Account
Our Legal conditions explain who may access the account, what details must remain accurate, and how we handle requests concerning your records. Eligibility depends on local law, so you should check that online gaming access is permitted in your location before continuing. Phone verification is required
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before account access, and the name used for wallet activity should match the account details supplied to us. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references appear in our cashier records so we can connect a transaction to the correct account. Where local law
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permits, you may use the available lobby after accepting the current terms. If a payment record, identity detail or access decision appears incorrect, use the support link attached to your account and include the relevant transaction reference. We can then direct the request to the appropriate
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policy or account team.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.